Admissions & Getting Started
Simply call our 24/7 admissions line at (888) 680-1807 or fill out our online assessment form. Our team will guide you through every step of the process, from initial contact to admission.
We can typically complete the admissions process within 24–48 hours. In urgent situations, we can expedite admission and get your teen the help they need within hours.
We accept most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealth, Humana, Kaiser Permanente, Tricare, and Medicaid. Our admissions team will verify your benefits free of charge.
We offer various payment options and financial assistance programs. Our team will work with you to find a solution that makes treatment accessible for your family.
Treatment Programs
What types of programs do you offer?
We offer residential/inpatient treatment, partial hospitalization programs (PHP), intensive outpatient programs (IOP), and specialized care for various mental health conditions affecting teenage males.
Can my teen continue schooling during treatment?
Yes. We provide academic support and tutoring to ensure your teen stays on track with their education. We work closely with your teen’s school to coordinate coursework and credits.
What therapeutic approaches do you use?
We use evidence-based approaches including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed care, family systems therapy, and more. Treatment is personalized to each teen’s unique needs.
Family Involvement
Yes. Family involvement is a crucial part of our treatment approach. We have scheduled visitation times and family therapy sessions. The specific schedule depends on the program level and phase of treatment.
Absolutely. Family therapy is an integral part of our treatment program. We believe healing happens best when the whole family is involved in the process.
We provide regular updates through family therapy sessions, treatment team meetings, and progress reports. You’ll have direct communication with your teen’s treatment team.
Safety & Medical Care
We provide 24/7 supervision, secure facilities, crisis intervention protocols, and staff trained in adolescent mental health care. Safety is our top priority.
Yes. We have board-certified psychiatrists and medical professionals on staff. We provide comprehensive psychiatric evaluations, medication management, and medical monitoring.
We have protocols in place for medical emergencies and work with local hospitals and emergency services. Our medical team is available 24/7 to respond to any health concerns.
After Treatment
We provide comprehensive discharge planning and aftercare support, including step-down care options, outpatient therapy referrals, support group connections, and ongoing family support.
Yes. We maintain connection with our alumni through support groups, check-in calls, and continuing care resources to support long-term recovery.
Success varies by individual, but we track outcomes including symptom reduction, improved functioning, and family relationships. We’re happy to discuss our outcomes data during your consultation.
A Simple and Supportive Admissions Process
Dr. W. Nate Upshaw is a psychiatrist with over 20 years of experience across inpatient psychiatry, VA hospitals, academic medicine, and private practice. A Tulane University School of Medicine graduate and former University of South Florida faculty member, he specializes in complex and treatment-resistant conditions, including PTSD, depression. He is also trained in advanced interventional treatments such as TMS, ECT, and Spravato®, and currently serves as Medical Director at Turnwell Mental Health of Charleston and Tampa Bay, focusing on personalized, high-precision psychiatric care.